I arrived thinking this was going to be another very long day, but I was pleasingly surprised. This class was was interactive and upbeat. My instructor kept me engaged and fielded all my questions without making me feel inferior. She really worked us on the mannequins and it was a great experience to get the idea as to what an emergency would be like, and taught me what to do if I were really in that situation. All in all I would give this day of training a 10. Thanks I really feel prepared if I am called upon in a n emergency situation. 5 STARS *****